Unfortunately we do not ship internationally at this stage.

We process orders daily to ensure minimal delay. Shipping via Courier Post typically takes 1-4 business days, and all shipments are fully insured and require a signature upon delivery. You will receive tracking details in your shipment confirmation email.

You can contact us through our contact page! We will be happy to assist you.

Our onsite jewellers are here to help! We can provide a quote based on the metal and required adjustment.

For new rings, we recommend ordering your ring in the correct size or close to it to avoid excessive resizing, which can impact with the structural integrity of your ring.

Please note that not all rings are able to be resized, if you're unsure, get in touch.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Carat is the unit of weight or size for a diamond. Diamonds can range in size from a fraction of a carat to several carats.

When considering diamonds of equal quality, the larger stone will have more value.

Cultured freshwater pearls are humanity’s work at duplicating what nature first started. A ‘seed’ (typically a round bead made of mother of pearl) is inserted into the freshwater mollusk. After three years, a pearl is then harvested.

Created gemstones are grown in strictly controlled laboratory conditions to recreate the brilliance of rare natural gemstones.

Total weight of the diamonds in the applicable product.

Yes, we offer an in-store engraving service.

Yes, we offer repairs on jewellery. Please take your item/s into our store and we will be able to provide you with an estimate for the repair.